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Privacy Policy

Effective Date: November 1, 2025

This Privacy Policy explains how DoseAssist AI collects, uses, and protects your personal and health information. We are committed to maintaining your privacy and ensuring transparency in our data practices.

1. Information We Collect

We collect personal identification information (name, email) during account registration, and sensitive health information (medical records) uploaded by the user.

Your uploaded medical records are processed using automated systems to structure the data for chat interactions and summarization. This data is fully encrypted.

2. How We Use Your Information

Personal health information (PHI) is used exclusively to provide the core services of the platform, including AI analysis and personalized health summaries. PHI is never sold or shared with third parties for marketing purposes.

Non-PHI usage data may be used for service improvement, provided it is fully anonymized and aggregated.

3. Data Security and HIPAA Compliance

We maintain physical, electronic, and procedural safeguards that comply with federal standards, including the Health Insurance Portability and Accountability Act (HIPAA), to protect your PHI. All data transmission uses SSL/TLS encryption.

Access to PHI by internal personnel is strictly controlled and audited.

4. Your Rights and Choices

You have the right to access, edit, or delete your medical records stored on the platform at any time through the Record Management Dashboard.

Questions About This Policy?

If you have any questions or concerns about our privacy practices, please contact us at:

Email: privacy@medchat.ai

Address: DoseAssist AI, Inc., Privacy Department, San Francisco, CA